We have 5-star reviews on Google and were voted Houzz best for customer service in 2018 and 2019!
We have worked with a countless number of customers over our 40 years of operation, supplying each one with a unique and personalised design. In this time, we have built up a reputation as a five-star kitchen supplier, as well as being awarded the ‘Houzz Best for Customer Service’ title.
Take a look at some of our most recent reviews…
- Vicky Thornley9/03/2024
The service we received from DKD was exceptional. Mary designed our kitchen-diner knock through and she was so patient when we tried various different designs. That said her experience showed as we reverted back to one of her originals. As... read moreThe service we received from DKD was exceptional. Mary designed our kitchen-diner knock through and she was so patient when we tried various different designs. That said her experience showed as we reverted back to one of her originals. As the work started Lauren took over and I can honestly say I have never met someone who works harder to please. Nothing is too much trouble and she provided the best customer service I have ever had.
Mount Renovations completed the building works and the guys on site were tidy, respectful and frankly fun to have around. Even though the build was completed a couple of month ago they recently returned to sort a couple of snags. Sarah in the office runs a tight ship (I’ve seen the electronic planner) and there was always someone on site working on the renovation.
Now the kitchen itself is perfect and nothing was too much trouble for the kitchen fitter Julian. The units are high quality and there is nothing I would change in terms of design/ layout, we just need to add all the finishing touches. We now spend so much time in our beautiful kitchen and I’ve even got the kids baking and washing up. A win all round.
Finally, the entire work wasn’t without a few complications, but they were minor and addressed immediately. The sign of a good quality company and I am so pleased we went with DKD (trust me we did our research of the alternatives). Thanks so much to everyone involved. read lessSarah Mitchell8/05/2024We have had our DKD kitchen fitted for over a year now and it's great. It looks good and is a lovely room in our home. The design was so carefully thought through by Leah. The kitchen is functional and... read moreWe have had our DKD kitchen fitted for over a year now and it's great. It looks good and is a lovely room in our home. The design was so carefully thought through by Leah. The kitchen is functional and all elements are in the right place so work together very well and make cooking easy and enjoyable. The kitchen fitter was also brilliant, especially fitting the island so it looks the best it can. Thank you DKD. read less
Gill M5/05/2024DKD have been brilliant every step of the way, from the design of our new kitchen to the completed installation. The quality of their work is second to none, and we are delighted with the results. Every one of the... read moreDKD have been brilliant every step of the way, from the design of our new kitchen to the completed installation. The quality of their work is second to none, and we are delighted with the results. Every one of the team is professional, great at their job and seem to really care about achieving the best results they can. They are also genuinely lovely to work with. The kitchen is now my favourite room in the house and we really appreciate all the hard work that they put into it. Thank you all! read less
mary parsons2/05/2024We received an excellent service from DKD in the planning, visioning and producing of our new kitchen. They make a lot of effort to find out what you require and assist in discussing ideas. Nothing is too small! So much... read moreWe received an excellent service from DKD in the planning, visioning and producing of our new kitchen. They make a lot of effort to find out what you require and assist in discussing ideas. Nothing is too small! So much attention to detail. The quality of the goods is very high and the fitting is done to the highest standard. You definitely get the 5 star service from them. We would definitely recommend DKD for an excellent bespoke service and are so happy with our new kitchen. read less
Denise Kerslake12/08/2023DKD designed and fitted our kitchen in late august / september. Apologies for the late review.
From start to finish the experience of having a new kitchen designed, delivered and fitted by DKD was pleasurable, straight forward and seemless. Their... read moreDKD designed and fitted our kitchen in late august / september. Apologies for the late review.
From start to finish the experience of having a new kitchen designed, delivered and fitted by DKD was pleasurable, straight forward and seemless. Their collaboration with the builders mount renovation meant that there was no delays in the process from designing, building and finally fitting the kitchen. Leah who started the process of designing the kitchen with us rather than for us was very kind, funny and highly skilled at her job. No decisions were ever a problem and she clearly worked through all the process decisions at a steady pace for us. She liased with Paul and Sarah to pass on all the details of our kitchen. Paul and his highly professional team made the building process a breeze as we didnt have to chase anyone to turn up. They organised that all for us. Their work was outstanding and they were polite, on time, sociable and fun to work with.
Scott and Luke fitted the kitchen, and they continued on the professional process and clearly asked for our decisions when required during the fitting. Pat on the backs to you both for the hard work you did for us. Also cheeky chaps aswell.
The builders liased with their recommended decorator Richard who then painted the walls. Nothing too much trouble for him and fitted us in at very short notice. Its a shame he's too busy to do other decorating.
Lauren project managed the whole kitchen project and did an amazing job.
Thanks for the flowers.
Fully fitted the kitchen looks amazing and even better than the cad renders that Leah sent to us after the initial design.
We still have to pinch ourselves every morning as the kitchen now is beyond our original expection and it has transformed the house. Jokingly we feel grown up to have a kitchen like this now from an original kitchen that was large but non functional as a kitchen / dinning area.
We would recommend DKD 100% to anyone who needs a new kitchen and requires your expertise and professional staff. The same goes for the builders mount renovation, the fitters and Richard the decorator.
Great team work. Thanks to all
Martin, Denise and Ellie
Ps the kittens love finding new hiding spaces in the cupboards now. Lol read lessX Li10/31/2023We are very pleased with DKD from start to finish.
We started looking for kitchen designer and fitter to renovate our kitchen in March 2023. We looked through the options from some chain brands several times but there was something that... read moreWe are very pleased with DKD from start to finish.
We started looking for kitchen designer and fitter to renovate our kitchen in March 2023. We looked through the options from some chain brands several times but there was something that cannot convince us moving forward. Then in April we tried to see what DKD could help with. Mary was very helpful and patient. After understanding what we were looking for, actual measurements, and several adjustments, she showed the design and illustration which was what we wanted. She also gave some very useful suggestions on choosing kitchen items, i.e. L-shape corner cabinets, which functioned well and matched the look. The quote included the kitchen and fitting but also the breakdown quote of the building work required, which was very clear and helpful (some other brands didn’t give the quote on building works unless order placed).
We placed the order and the entire work started in late June 2023 and last for two weeks. First week was the building work and kitchen fitting was in the following week. Throughout the work, DKD had a team (a project manager and building work manager) to communicate with me, discussing ideas and answering my questions. Julian the fitter was very amazing , experienced and helpful. We can see he worked to a high standard that he was pride of. He was also very patient, and willing to explain and answer questions. We knew kitchen renovation could be stressful but we did not feel anything like that. All work was going on smoothly.
It’s late October now and after several months using the kitchen, we are very happy about our choice with DKD, the quality of the material, the building work, the fitting and the final look, we are satisfied.
Highly recommended DKD! read lessMichelle Daniel10/12/2023From start to finish the process of achieving our dream kitchen with DKD was professional and enjoyable. Leah, Lauren & Scott in particular all went above and beyond to ensure we got the exact kitchen we wanted and that everything... read moreFrom start to finish the process of achieving our dream kitchen with DKD was professional and enjoyable. Leah, Lauren & Scott in particular all went above and beyond to ensure we got the exact kitchen we wanted and that everything was perfect. Everyone comments on how beautiful the kitchen is. Thank you DKD for our dream kitchen! Michelle, Mike & Family 💕 read less
Anna Fretwell9/29/2023DKD have been brilliant from start to finish. Mary knew what I wanted before I did. I was starting to move away from my original idea, not because I didn't still love it but because it was a... read moreDKD have been brilliant from start to finish. Mary knew what I wanted before I did. I was starting to move away from my original idea, not because I didn't still love it but because it was a bit different. She encouraged us to go with it and I'm so glad we did. We love it. It looks amazing and the layout (all Mary) is perfect. I can reach everything in one step. There were some delays to the appliances (out of DKDs hands) and Lauren kept us updated regularly. We also had an extension and renovation on 2 floors and Mary arranged for Steve, Paul and the team to do all the renovation work. They have been amazing too. It hasn't been an easy job, things have changed and been added as we have gone along but they have adapted to it all. They are honest with their opinions and lovely to have around (which is a lucky considering how much they are around). They have come up with solutions for every challenge and even managed to get an extra room from a great idea, which took very little extra work. And both the kitchen team and building team worked really well with the architect and designer which made life a lot easier. Definitely recommend! read less
Amie Clifford9/14/2023We are absolutely over the moon with the kitchen that we had designed and installed by DKD. Thank you so much to Leah for designing our dream kitchen. We were lost for words when Leah showed us the design as... read moreWe are absolutely over the moon with the kitchen that we had designed and installed by DKD. Thank you so much to Leah for designing our dream kitchen. We were lost for words when Leah showed us the design as she had really understood what it was we were looking for.
We were very indecisive at times (!) but Leah patiently guided us through the process and was always so helpful and responsive with any queries we had.
Jamie did an excellent job fitting the kitchen and really paid attention to detail during the process. Lauren was also so helpful dealing with any queries after the kitchen had been fitted.
We are so pleased that we went with DKD for our kitchen and would recommend them 100%. read less - Justyna Wilczewska-Thwaites6/23/2023
Dear DKD,
Thank you for all your hard work and efforts to create our beautiful kitchen.
Leah, your ability to turn a long wish list into a stunning design that works is absolutely astounding. Thank you for the beautiful design and attention... read moreDear DKD,
Thank you for all your hard work and efforts to create our beautiful kitchen.
Leah, your ability to turn a long wish list into a stunning design that works is absolutely astounding. Thank you for the beautiful design and attention to detail whilst adjusting the plans to achieve perfection.
Lauren and Mary, thank you for making sure that we got our kitchen delivered and finalised as promised, and all the snagging lists have been ticked off now.
Also, a big thank you to Julian. He is a skilled craftsman who is an absolute gem. He listened and payed attention all the way through and went an extra mile to put the kitchen together just the way we wanted it to be.
We would definitely recommend you to anyone who’d like to redesign and upgrade their kitchen to make it a beautiful and social place 🥳 read lessJimmy Hughes6/02/2023We recently carried out an extensive renovation on our house in Sheffield and decided to go with DKD for our new kitchen. We're absolutely over the moon with the result! Everything from design to finish was carefully considered, we got... read moreWe recently carried out an extensive renovation on our house in Sheffield and decided to go with DKD for our new kitchen. We're absolutely over the moon with the result! Everything from design to finish was carefully considered, we got some fantastic creative advice and the quality of the final fit is better than we could have imagined. The customer service was absolutely spot on and they even contacted a supplier on our behalf to source an additional part we wanted. The fitters were professional and helpful every step of the way. We even got some lovely flowers to put on our beautiful new worktops 🙂 read less
Susan Hartwill4/19/2023A new kitchen is a major investment not only in terms of finance but also in terms of trust. I approached Designer Kitchen Direct after they were recommended to me. I was immediately struck by their knowledge, expertise and professionalism.... read moreA new kitchen is a major investment not only in terms of finance but also in terms of trust. I approached Designer Kitchen Direct after they were recommended to me. I was immediately struck by their knowledge, expertise and professionalism. I am truly delighted with my new kitchen and can definitely say that my trust was not misplaced. The job was finished on time and the skill of the kitchen fitters was remarkable. Of course in a project this size there is bound to be the occasional problem but the team at DKD swung into action immediately in order to solve any issues as soon as possible. A very good job very well done. read less
Jimmy Hughes3/21/2023We recently carried out an extensive renovation on our house in Sheffield and decided to go with DKD for our new kitchen. We're absolutely over the moon with the result! Everything from design to finish was carefully considered, we got... read moreWe recently carried out an extensive renovation on our house in Sheffield and decided to go with DKD for our new kitchen. We're absolutely over the moon with the result! Everything from design to finish was carefully considered, we got some fantastic creative advice and the quality of the final fit is better than we could have imagined. The customer service was absolutely spot on and they even contacted a supplier on our behalf to source an additional part we wanted. The fitters were professional and helpful every step of the way. We even got some lovely flowers to put on our beautiful new worktops 🙂 read less
Laura Chappell12/13/2022We recently instructed DKD to design and fit our new kitchen and utility room and cannot recommend the company highly enough. At the first meeting with Leah, who carried out the designs, she took the time to understand how I... read moreWe recently instructed DKD to design and fit our new kitchen and utility room and cannot recommend the company highly enough. At the first meeting with Leah, who carried out the designs, she took the time to understand how I cook, how we live as a family, what our priorities were and appreciated our budget. We were blown away by her designs and I knew we didn’t need to look further.
We also used DKD’s associated building team for the required work prior to the fit and the two teams worked together seamlessly. It’s also worth mentioning that every person that came on site from the building team to the fitters were a delight to have around and are a credit to the company.
A couple of unforeseeable supply chain issues were dealt with professionalism and understanding by Lauren who was so helpful throughout.
We couldn’t be happier with our new kitchen, it’s absolutely changed the way we live and looks incredible.
This is an example of how a company should be run.
Thanks again to everyone. read lessSteve Lowe12/08/2022Outstanding from our first meeting to completion. Designed exactly what we wanted and then were able to carry out all necessary work to enable this to happen. The quality of the units is excellent and were fitted in a timely... read moreOutstanding from our first meeting to completion. Designed exactly what we wanted and then were able to carry out all necessary work to enable this to happen. The quality of the units is excellent and were fitted in a timely and professional manner by Julian. The end results are just what we had hoped for. I cannot praise or thank this company enough. Best in the city as far as we are concerned. Thank you. read less
William Tighe10/20/2021We are delighted with our new Kitchen Diner. Mary patiently took the extra time to understand our requirements over multiple consultations. Her design made excellent use of the space. The building team took good care of the house. Nic's kitchen... read moreWe are delighted with our new Kitchen Diner. Mary patiently took the extra time to understand our requirements over multiple consultations. Her design made excellent use of the space. The building team took good care of the house. Nic's kitchen installation demonstrated great attention to detail, he is a true professional.
The office team are well organised and took the stress out of having to project manage everything. Inevitably there were snags. These were rectified without question, no matter how picky we were. read lessS B3/13/2021Mary designed us a fabulous kitchen that functions well, we’ve always had compliments on it and 4 years later the daily enjoyment and appreciation of our kitchen still stands! We’ve since had fitted wardrobes from them and recommended DKD to... read moreMary designed us a fabulous kitchen that functions well, we’ve always had compliments on it and 4 years later the daily enjoyment and appreciation of our kitchen still stands! We’ve since had fitted wardrobes from them and recommended DKD to family who’ve been equally delighted. Mary has a pretty unique ability to understand exactly your tastes and style and she comes up with practical and innovative solutions on the spot that you’d not ever think of. We were fussy customers who changed our minds a lot during the design process and they’d never let us feel bad about it. Nothing we asked was too much hassle. Their builders and kitchen fitters were no trouble either. I couldn’t fault the service we received from DKD and would heartily recommend them if you want great quality at a competitive price. read less
Alex Hill2/20/2020Leah, Lauren, John and the wider team at DKD worked closely with us on a new utility room design and installation, and we couldn't be happier with the results and process! The building and trades team were all punctual, clean... read moreLeah, Lauren, John and the wider team at DKD worked closely with us on a new utility room design and installation, and we couldn't be happier with the results and process! The building and trades team were all punctual, clean and completed all works in great time and with no hassle - they were all amazing from start to finish. Probably not the biggest job DKD will ever do, but attention to detail and the full service provided was amazing. Cannot recommend highly enough! read less
- Andrea Staton2/19/2020
Beautiful, functional, quality, bespoke Kitchens. Friendly, helpful staff
khalid tabani1/11/2020At this stage excellent service and honest guidance well worth a visit
Ian Shaw11/06/2019We are so pleased with our new kitchen from DKD. It absolutely meets and exceeds our expectations. DKD have produced a beautiful kitchen-living-dining space for us. Not only is it stunningly beautiful it is functionally so well designed, that after... read moreWe are so pleased with our new kitchen from DKD. It absolutely meets and exceeds our expectations. DKD have produced a beautiful kitchen-living-dining space for us. Not only is it stunningly beautiful it is functionally so well designed, that after six months' living in it, we can't think of anything we'd change.
We have to say that going into a significant building project is not for the faint-hearted, but DKD's professional and supportive approach throughout the design, building, and after-sales processes made the experience as painless it could possibly have been.
We came to DKD with some rough ideas of what we wanted, and an optimistic budget! DKD took plenty of time to listen to us, and showed us the possibilities available. This really helped us make the best use of our space - with several schemes going through the CAD process to help us get a feel of what the finished design would look like (so accurate that we sometimes still feel like we're living in one of Yappi's CAD drawings!).
Having DKD's team carry out both the building work and kitchen installation worked very well for us. It was so much easier to have a single source than having to project-manage and co-ordinate a bunch of separate contractors. It meant that they all worked together, so that nothing was overlooked, and we're sure it helped keep the timescales down, too.
It would be impossible in a project of this size, for every aspect to go completely smoothly and according to plan, but whenever necessary, DKD rose to the mark and delivered with a smile. Their commitment to getting everything perfect has been exemplary.
Special thanks to Julia (we love the design), Steve (yes, he really will deliver at the price he quotes), Craig (an absolute Yorkshire diamond), Nic (OCD kitchen fitter extraordinaire)and Kevin(just lovely),Kimberly and Lauren (so patient and good humoured),and finally, Kelly and her team at Artisan Stone (breathtaking precision). We would have no hesitation in recommending DKD for your kitchen makeover. If you're wavering, go for it - you're in safe hands! read lessJohn Nicholson9/30/2019Having a new kitchen and a building project is huge! Exciting, stressful and a roller coaster. We have done several but this was the first time we worked with DKD and we would recommend them unreservedly. From start to... read moreHaving a new kitchen and a building project is huge! Exciting, stressful and a roller coaster. We have done several but this was the first time we worked with DKD and we would recommend them unreservedly. From start to finish they were a pleasure to work with - highly skilled in terms of design, professionalism and customer care. They listened to our brief, came up with a super design, challenged us helpfully so that we have a kitchen that is a joy. As we were looking for a builder to do the structural alterations, their in house building company worked seamlessly with the design and fitting process so that everything came together on time and on budget. The whole team were a pleasure to work with and have made this an enjoyable process with an outcome that we are delighted with. Huge thanks to Mary, Leah, Lauren, Nick, Steve and his team, and everyone else involved. Highly recommended! Jane and John read less
Pete Riggall9/30/2019Great service from start to finish. I would recommend this company to all
Karen Niven7/30/2019I could not be more delighted with our new kitchen! DKD have been so fantastic. Mary and Leah designed the kitchen of my dreams. They really listened to everything we wanted and worked hard to come in on budget, giving... read moreI could not be more delighted with our new kitchen! DKD have been so fantastic. Mary and Leah designed the kitchen of my dreams. They really listened to everything we wanted and worked hard to come in on budget, giving us great advice throughout. Every step was smooth, from the first visit right up to installation, which was fast but meticulous. I would highly recommend them to anyone looking for a new kitchen. read less
Denise A Jordan7/30/2019Delighted with my new kitchen!All involved have done a fantastic job - from design (Leah and Mary), through building prep (Steve and his team) to the kitchen fitting (Jamie).Would highly recommended Designer Kitchen Direct to anyone looking for a fabulous kitchen.
Emma Jackson7/30/2019Mary was a amazing from start to end and we could not be happier with our kitchen. The whole process was smooth from start to finish. Would definitely recommend them.
Peter O'Connell3/30/2019Very happy with our kitchen that was completed last year. Mary really helped us improve our design ideas. The quality itself is great and the fitter was a star.
- Clare Acton2/28/2019
Would like to thank all the team involved from the detailed planning and design stage to completion. Nothing was too much trouble and they were always helpful and courteous throughout the project. We are thrilled with our new,... read moreWould like to thank all the team involved from the detailed planning and design stage to completion. Nothing was too much trouble and they were always helpful and courteous throughout the project. We are thrilled with our new, contemporary kitchen and highly recommend their products and service including the skilled and hardworking kitchen fitters. read less
Manvinder Padam12/30/2018We are so happy with our amazing new kitchen. The kitchen was installed in the time span given by DKD from planning to fitting it in. The staff each and everyone are amazing and a credit to the company.... read moreWe are so happy with our amazing new kitchen. The kitchen was installed in the time span given by DKD from planning to fitting it in. The staff each and everyone are amazing and a credit to the company. We wanted the wow factor! We got that certainly. A great kitchen company.Manvinder & Tony Singh read less
Patricia Scally12/30/2018Professional from start to finish Dkd were amazing brilliant kitchen design fitting and all related services.Nothing was too much trouble we are delighted with our wow factor kitchen and would recommend Dkd to family and friends.
Sheila Maxted10/30/2018Dkd were fantastic and made the whole experience stree free...the quality of the kitchen is amazing and is admired by everyone who sees it ... even the inside cabinets are beautiful...I even got a beautiful bouquet of flowers when it... read moreDkd were fantastic and made the whole experience stree free...the quality of the kitchen is amazing and is admired by everyone who sees it ... even the inside cabinets are beautiful...I even got a beautiful bouquet of flowers when it was finished.I would recommend dkd to anyone looking for a wonderfully designed kitchen at a very competetive price.. read less
Alison Parker10/30/2018Really pleased with our new kitchen! Best thing by far about DKD is the time and expertise you get in the kitchen design, the team really take the time to understand what you want and design something that works. I... read moreReally pleased with our new kitchen! Best thing by far about DKD is the time and expertise you get in the kitchen design, the team really take the time to understand what you want and design something that works. I am useless at “design” and its lovely to have someone who i trust to advise. Quality great too and reasonably priced. read less
Katie Butler10/30/2018Beautiful kitchens, amazing helpful staff
Francesca Makey6/26/2018Excellent service, excellent staff and AMAZING kitchen! My husband and I are so chuffed with our new kitchen/diner. We had 2 walls knocked through, a new wall and door built and a new kitchen installed. We could not be... read moreExcellent service, excellent staff and AMAZING kitchen! My husband and I are so chuffed with our new kitchen/diner. We had 2 walls knocked through, a new wall and door built and a new kitchen installed. We could not be happier with the whole process from start to finish. Everyone at DKD are professional, helpful and genuinely seemed to care about giving us the best results. The builders, plumbers, electricians, kitchen fitters, surveyors and everyone involved were absolutely brilliant and went the extra mile for us. I have never known anything like it! It all seemed to happen so fast too, which was great.
Thank you so much to DKD, I would highly recommend using them and an extra thanks to Mary and Steve for overseeing it all. THANK YOU! read less